Create a reward and recognition system through which your consumers, customers, partners, and employees get what they want, you get what you want, and the right things get done. Producing good results helps people feel better about themselves and is the key to happiness and doing things we do well. So, get the right results, give the right rewards and the attitudes will take care of itself.
If you are not getting the results you want, ask What behaviour do I want? How will I recognize it? How will I reward it? Make people feel like winners as brains, like hearts, go where they are appreciated. Also, important here to highlight that no matter what the reward system is, a small percentage of people will perform brilliantly or poorly due to factors such as personal ability, needs, values etc., factors over which one has no control. Read More