Telecalls have increased multi folds with untrained voices fumbling or keeping quiet preferring you to cut their call. On your encouragement, they muttered the courage to ask for requirements for the loans or insurance coverage and happy to finish the call on hearing ‘no requirement’. Much better experience than mechanical trained voices trying to forcibly convince resulting in further irritating the receiver.
This routine job can be made more enjoyable for the caller too by rewarding them for every YES by encouraging them to increase the number of calls per hour when they are in the FLOW and by discouraging them to waste time on NOT INTERESTED and getting disheartened. Read More